Canary2323
Member
- Mar 31, 2012
- 346
Denali n DOO said:So I just called the dealer to get mine fixed, no open recalls on my vehicle so they won't do nothing. They don't know of the recall, referred me to GM Customer Care. Called GM Customer Care, they know nothing about any recall, I quote them the transport Canada recall number and the GM recall number, still they know nothing and suggest I wait for a notice. I told him NO that's not acceptable, it's a fire hazzard and I want it fixed now. So he sets me up a case number 11027243 and says someone will call me back. My truck was originally registered in Ohio and now resides in Ontario, both are areas covered by the recall. They got 1/2 hour to figure it out or I be calling transport Canada at noon! If they think they aren't fixing my truck they better think again.
What a bunch of BS run around this is so far!!!![]()
n0kfb said:Man alive... Relax!
The recall was just begun in the USA August 17th... less than a week ago. I suggest waiting at least another week before raising the roof.
-- Dan Meyer![]()
SBUBandit said:Agreed. I work in the automotive industry. If roughly a quarter of a million trucks have been recalled, and each one needs new drivers switches, there is no way there is that many of them in inventory at GM warehouses. And its a vehicle that has been out of production for nearly 3 years, so somewhere out there a company like where I work is tooling up to run a quarter million of the plastic components to make these, with an 4 week production time, and they'll order resin, with a 4 week lead time. Then they'll send the components to somewhere else to be assembled with the electronics for another 4 week production time. There's probably 12-16 weeks worth of production to be had before all these parts are in the system. Like Kyle said, the trucks are 5-6 years old, just because there's a piece of paper now confirming they have a risk doesn't mean its any greater a risk than it was last week, they won't all burst into flame within a week of the notice.
Denali n DOO said:Fair enough, but I would expect an answer like you gave from them rather than "we know nothing", if GM are prepared to go to the media and announce a recall then they should be ready to answer questions from us owners. Apparently there is a "risk of fire" and to me I shouldn't have to wait for answers or the fix beyond a reasonable amount of time. If the switches just fail then that's different but a fire is more serious.
If you were SERIOUSLY worried about a fire, then you should run down to the truck RIGHT NOW and pull the connector out of the DDM. Go!Denali n DOO said:Apparently there is a "risk of fire" and to me I shouldn't have to wait for answers or the fix beyond a reasonable amount of time. If the switches just fail then that's different but a fire is more serious.
HARDTRAILZ said:Life is too short and beer tastes too good.
the roadie said:If you were SERIOUSLY worried about a fire, then you should run down to the truck RIGHT NOW and pull the connector out of the DDM. Go!
To do anything less is putting your family at risk and how could you live with yourself if they burned up because you waited for a third party to cough up your free module?
Legally, there is such a thing as the doctrine of Mitigation of Damages. If your picture window breaks from a tree limb, and you fail to tarp or plywood it over, your insurance company is going to fight you when you claim subsequent water damage through the broken window. You had a duty to reduce (mitigate) the potential for further damages by covering the broken window.
If you're not just posturing for the dealer's sake, using exaggeration to make the point that you should jump to the head of the line, you really need to pull the DDM now. Personally, I think you're being a bit of a drama llama. I admit I've done it before, so it's not unfamiliar territory. But I trust my DDM and have no intention to over-react.
Of course not. They might be lying to save a buck. Just because you're paranoid doesn't mean they AREN'T out to get ya.Denali n DOO said:...I mean they must be right, right? ...
HARDTRAILZ said:
xj2202009 said:holly crapp, I got an 06, this not good I often have my four kids in the car, including a new born..time to contact a dealer...
silverunicorn said:Has anyone gotten a letter yet?
Chris
jimmyjam said:I got that too. It basically says "parts are not available" so in the mean time park your car outside so it doesn't burn your house down lol
Fire06 said:Nice to find out about this recall... My truck came from the states somewhere to Ontario, Canada. Have to try the dealer to find out what they say..
rcam81 said:I called the dealership last wednesday where I got mine and they said..... What recall????. The service manager ran my vin through the computer system and it didn't show any recalls. Once again... we know more than they do!!!!
Clockman06LT said:Same letter received yesterday - no parts yet so park your vehicle outside - nice.![]()
Boog2006 said:I got the same thing last week...so I wonder if I can charge them for not using my garage....lost benefits![]()