Kicked TWC to the curb today.
Price went up - AGAIN - so I called about it, supposedly got on another promotion, which then when I got the bill was $20 a month higher than promised. Called to complain about that and the supervisor said that is just how it is and there was absolutely no other promotion available to me. He was kind of a jerk.
So, this week I got another internet solution set up, called TWC to disconnect, and they offered me a higher speed at a lower price. Hah, amusing, since I was just told that there was nothing available. Their customer satisfaction would be far higher if they didn't play stupid games and require the threat of disconnection just to keep prices in check.