Mooseman
Moderator
Official FedEX UPS USPS Vent Thread!!
- Thread starter SnowBlazer
- Start date
Amazon, USPS AND UPS have all done a pretty good job for me, but Fedex ground seems to go out of its way to beat the **** out of my packages. Pretty sure they hired this guy at the Philadelphia terminal…
Mooseman
Moderator
Well, looks like the courier lost my slide topper or it was never shipped. After I put in a request for a refund, the seller finally got off his ass and opened a case with eShipper. Not long after, he issued a refund.
I've been having the worst luck lately with getting stuff delivered at all. I'd order it in the US and have it delivered to MyUSAddress to go pick it up there but they just announced that vaccinated Canadians can return to Canada without isolating or the the Covid hotel starting only on Aug. 9 but the US hasn't said they'd allow Canadians in. Until I hear something, I'll wait and see.
I've been having the worst luck lately with getting stuff delivered at all. I'd order it in the US and have it delivered to MyUSAddress to go pick it up there but they just announced that vaccinated Canadians can return to Canada without isolating or the the Covid hotel starting only on Aug. 9 but the US hasn't said they'd allow Canadians in. Until I hear something, I'll wait and see.
Mooseman
Moderator
Well, look what just showed up...
So I have been refunded and it now arrives. What do I do now? This is almost $600. It's obviously a screw up by the shipping company but it was late with crap tracking that even the seller couldn't find it. Legally, they can't do anything, but morally? I'll wait and see if he contacts me and see what he says. At that point, I think I'll ask they discount it to their cost and without shipping cost as they can get that back from the shipper.
So I have been refunded and it now arrives. What do I do now? This is almost $600. It's obviously a screw up by the shipping company but it was late with crap tracking that even the seller couldn't find it. Legally, they can't do anything, but morally? I'll wait and see if he contacts me and see what he says. At that point, I think I'll ask they discount it to their cost and without shipping cost as they can get that back from the shipper.
Ordered a compressor for the Escalade, and going to arrive at my house on tuesday. Arrange to have the dealer do the install, so they can also do a PCM/ECM/TCM update.
Go and look at my order, shows arriving Saturday.
Sometimes I really hate Amazon. Seems like everytime I order something, it gets screwed up somehow..
Go and look at my order, shows arriving Saturday.
Sometimes I really hate Amazon. Seems like everytime I order something, it gets screwed up somehow..
Sometimes I really hate Amazon. Seems like everytime I order something, it gets screwed up somehow..
Ordered an extension cord JUNE 4. It was lost in transit. Amazon sent another one. But the lost one showed up yesterday (that makes 73 days LATE). And to add insult to injury Amazon website says return period already expired! I can use it so I probably will keep it, but as of yet the billing hasn't hit the credit card.
Ordered an extension cord JUNE 4. It was lost in transit. Amazon sent another one. But the lost one showed up yesterday (that makes 73 days LATE). And to add insult to injury Amazon website says return period already expired! I can use it so I probably will keep it, but as of yet the billing hasn't hit the credit card.
Matt
Member
- Dec 2, 2011
- 4,042
Let them know, they may issue you a credit.Sometimes I really hate Amazon. Seems like everytime I order something, it gets screwed up somehow..
Ordered an extension cord JUNE 4. It was lost in transit. Amazon sent another one. But the lost one showed up yesterday (that makes 73 days LATE). And to add insult to injury Amazon website says return period already expired! I can use it so I probably will keep it, but as of yet the billing hasn't hit the credit card.
Mooseman
Moderator
I hate UPS. I had a cluster for my Caprice sent from the US (no choice, none here). Since I still can't drive down across the border to pick it up at my PO box (that's a whole 'nother rant), I had it shipped direct. The cluster cost $100USD. Apart from charging $38USD for shipping from Michigan, at delivery, I also get held up at card scanner point by brown for another $58CAD for taxes ($20) and their brokerage fee ($38) for printing a piece of paper. They all charge a fee and they have no choice for taxes, but UPS is by far the most expensive. USPS/Canada Post charge only $5 + the taxes if any. A lot of times, they let stuff like this go tax free.
Next time I'll insist on USPS even if they aren't the fastest or cheapest. UPS may be the best domestically but they're a bunch of thieves internationally.
Next time I'll insist on USPS even if they aren't the fastest or cheapest. UPS may be the best domestically but they're a bunch of thieves internationally.
Matt
Member
- Dec 2, 2011
- 4,042
If you ever have a package come from overseas and you see it's in ICS Chicago...good luck.
That's USPS customs and is a black hole. Turnaround should be 24-48 hours. My Uncle sent me a legal size envelope and it was there for 14 days. I've seen posts where peoples things have been there for a month or more.
Using a tip I saw posted numerous times, I started a Lost Mail investigation and 4 hours after lodging the request, my envelope moved out of there and less than a day later is in Cleveland.
If you want to get pissed off, Google ICS Chicago South Building and read the reviews.
That's USPS customs and is a black hole. Turnaround should be 24-48 hours. My Uncle sent me a legal size envelope and it was there for 14 days. I've seen posts where peoples things have been there for a month or more.
Using a tip I saw posted numerous times, I started a Lost Mail investigation and 4 hours after lodging the request, my envelope moved out of there and less than a day later is in Cleveland.
If you want to get pissed off, Google ICS Chicago South Building and read the reviews.
So my package that is stuck in Memphis... Well its an empty box, and was flagged by FedEx for OS&D (overage, shortage and damage). They dont bother to call anyone, they expect the shipper or receiver to do make the call to find out whats going on.
FedEx Express Expected DEL date: 6/8/2022
Updated Expected DEL date: Unknown
So my Saab continues to sit in the street because I cant get the parts to fix it..
Should have just ordered the eBay no warranty kit.
FedEx Express Expected DEL date: 6/8/2022
Updated Expected DEL date: Unknown
So my Saab continues to sit in the street because I cant get the parts to fix it..
Should have just ordered the eBay no warranty kit.
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xavierny25
Member
Fedex really don't give a damn. Smh, My mother-in-law purchased a really expensive($1400.00 jus shy of $1200 with discounts) Balsam hill Christmas tree for the house and this is what the fedex guy decided to do.
come on man like what the FUK
come on man like what the FUK
Blckshdw
Moderator
I've been pretty fortunate, to be home when anything fragile was gonna be delivered. I leave the garage door open, as a sign not to act like nobody's watching.
Eric04
Member
It has gotten to the point now that when something is shipped Fed Ex we have to watch all the neighbor's porches for our packages. Several times in the past two years we've had items land anywhere but at our house and no other carrier does this.
Mooseman
Moderator
Yep, have had Fedex drop off packages at the right address, wrong street but have had other good experiences with them. Usually the same guy and he's OK. I think it's the temps that are jackwagons. Also had drop offs by Amazon at the wrong street. After a couple of lost packages, I think they finally flagged us to ensure they go to the right place.
northcreek
Member
FedEx placed my electric fuel pump under melting ice hanging from my eave, can their people be this brain dead ? and not even in a plastic bag...
Mooseman
Moderator
Even their pilots are dumb and made fun of...
Mooseman
Moderator
And this is why I have cameras. An Amazon Canada delivery of a water pressure tank that thankfully wasn't breakable. It's usually Intelcom that does these deliveries however I didn't get their usual spam emails for a review.
Yeah, I'm gonna complain.
Yeah, I'm gonna complain.
Mooseman
Moderator
Complained directly to Amazon (getting past their chatbot to a real person was horrendous!) with a link to the video and they refunded the item even though I didn't even ask or need that. Nice! Sometimes it's worth it to complain 
northcreek
Member
Rock Auto ships amazingly fast most times except when they use DHL which must stand for "Delivered Here Late".
My present order originated 80 miles from my door, latest tracking shows it's now two states away.....
My present order originated 80 miles from my door, latest tracking shows it's now two states away.....
Had the same experience on my last RA order. RA turned the order & shipped same day and then it floated around inside DHL for 3 days with no updates. Never had this happen when RA ships via UPS or USPS.
northcreek
Member
Now the tracking shows it crossing my state and going another two states in the opposite direction.
My last two orders with Rock Auto have been problematic and they have never been easy to deal with when things go bad.
Anyone else feeling a drop off in RA service ?
Mooseman
Moderator
I recently looked at RA for some brake parts and DHL shipping made it prohibitive, and slower (not surprisingly). They always used to ship by Fedex to Canada and would get it within a week or two. If this is their new business model, they'll lose this country. My previous orders went well and was surprisingly pleased with the speed.
northcreek
Member
We live on a country road and our mail box is at the street about 200' from the house, so why not leave a package with Rock Auto stickers right there ...Brain DeadEx.
Matt
Member
- Dec 2, 2011
- 4,042
northcreek
Member
I am so done with FedEx, they are the worst. I will pay more for UPS before I use them. Today they had 2 items on the truck for delivery to my address, left one at the mail box (200' away) didn't deliver the other and listed it as "I requested them to hold it".
The best part is that they offer no place online to file a complaint in the USA, on the phone you will die waiting. They are myEx ship choice....
The best part is that they offer no place online to file a complaint in the USA, on the phone you will die waiting. They are myEx ship choice....
northcreek
Member
To continue my rant, they delivered my A/C compressor kit from RA and again left it at the street, this is the third time. I decided to play phone tag with FedEx and after listening to a concert, I got to speak to an Indian sounding lady who was pleasant and hard to understand. She had no concerns about my street deliveries, no matter how many times I tried to get it to sink in to her head. I can't believe that a company can operate like this with no recourse for bad service but, I guess I have to because I'm living it. Fed up with FedEx....
Matt
Member
- Dec 2, 2011
- 4,042
God I'm glad I work for the freight section and not ground... 
northcreek
Member
Well it's happened again, came home from our MH trip only to find that FedEx delivered my 5qt jug of syn. motor oil by just tossing the box in the driveway which cracked the jug and lost about a qt.
Luckily the eBay seller is going to resend but, this is getting old and reporting a delivery problem to them is an exercise in futility ...
Luckily the eBay seller is going to resend but, this is getting old and reporting a delivery problem to them is an exercise in futility ...
Matt
Member
- Dec 2, 2011
- 4,042
Well it's happened again, came home from our MH trip only to find that FedEx delivered my 5qt jug of syn. motor oil by just tossing the box in the driveway which cracked the jug and lost about a qt.
Luckily the eBay seller is going to resend but, this is getting old and reporting a delivery problem to them is an exercise in futility ...
View attachment 109390
Residential man...so glad I work for Freight!
Mooseman
Moderator
