Thanks Mooseman. I received a new actuator and replaced the suspect actuator. It is not making the rotating noise, but it does not switch between the hi and lo vents. I opened the original actuator expecting to see some broken teeth, but I did not. It indicated it was 'out of range' so I positioned it so it was "in range" and connected it to see what it does. When I keyed on, it moved to the mechanical stop of the actuator and stopped and would not move again. With the actuator out, I was able to reach the gear the control the flap and switch between the hi and lo vent and move it back and forth, so that's not bound up. The actuators need to be recalibrated. When I recalibrate the actuators, do all actuators go to both stops to find out where they are?