Was I right or wrong? 2008 Trailblazer 4.2
I do what I would say is basic to lower midlevel repairs but I avoid doing much if anything during cold months. December I had a power steering hose leak from rusty lines near the shock tower. My two go to shops were booked 2 weeks out so I took it to a chain shop I don't like so much. Recommendation was to replace the pressure and returns lines, 4 hours of labor, $775 for labor and the two lines. Fine considering it was December and read the job was a pain.
A month or so ago I was checking on their work and noticed there was still a very rusty section of return line between the power steering cooler and the fluid reservoir. The return line between cooler and the rack was replaced. So I took it back to see why the full line was not replaced. After looking at my car, the service writer brought me out to my car and told me the rusty line I was looking at was the transmission line. I said no it is not. The technician came over and said it was the transmission line. Urhh, so I physically traced the line for them from the cooler to the back and bottom of the power steering fluid reservoir. They admitted they were wrong and then claimed the part they replaced was only for the cooler to the rack. They quoted me $200 to do the section that is still rusted.
I attached the parts diagram I got online which shows the two sections are actually two different part numbers and calls one section the upper (from the reservoir) and the other the lower (shock tower). From the parts diagram, my rusty section is part 26087520 and they replaced 26095038 which was leaking. My invoice for their repair the did in December lists a Napa part number for the return line as 76696. I attached a visual of that part which resembles the other two referenced parts but it does not appear the same.
Did they do the job I asked and paid for or did I get shorted?
I do what I would say is basic to lower midlevel repairs but I avoid doing much if anything during cold months. December I had a power steering hose leak from rusty lines near the shock tower. My two go to shops were booked 2 weeks out so I took it to a chain shop I don't like so much. Recommendation was to replace the pressure and returns lines, 4 hours of labor, $775 for labor and the two lines. Fine considering it was December and read the job was a pain.
A month or so ago I was checking on their work and noticed there was still a very rusty section of return line between the power steering cooler and the fluid reservoir. The return line between cooler and the rack was replaced. So I took it back to see why the full line was not replaced. After looking at my car, the service writer brought me out to my car and told me the rusty line I was looking at was the transmission line. I said no it is not. The technician came over and said it was the transmission line. Urhh, so I physically traced the line for them from the cooler to the back and bottom of the power steering fluid reservoir. They admitted they were wrong and then claimed the part they replaced was only for the cooler to the rack. They quoted me $200 to do the section that is still rusted.
I attached the parts diagram I got online which shows the two sections are actually two different part numbers and calls one section the upper (from the reservoir) and the other the lower (shock tower). From the parts diagram, my rusty section is part 26087520 and they replaced 26095038 which was leaking. My invoice for their repair the did in December lists a Napa part number for the return line as 76696. I attached a visual of that part which resembles the other two referenced parts but it does not appear the same.
Did they do the job I asked and paid for or did I get shorted?
