- May 6, 2014
- 189
Hi,
Well I just got back from a really "informative" session with the local Midas manager.
Background: This previous weekend we took my Envoy to various graduation receptions. On the way to one, it felt like I blew a hole in my exhaust. Checked when we got there and there was a hole in the exhaust, right where one of my O2 sensors used to be. I had blown it out of the mounting hole. On Monday I scheduled a Midas visit.
Today: I took it to Midas today mid-morning. The wonderful people at Midas told me someone previous to me had stripped the oxygen sensor mounting threads and had welded the O2 Sensor in. I have driven my Envoy thousands of miles and not had a problem with it. The Midas manager started quoting me half a dozen parts to solve this issue including a new cat. WTF?? I told him that since I have driven my truck thousands of miles with the sensor welded in.. to just weld the sensor back in. The manager told me that welding it in would not be up to Midas's Standards of Service. I felt like telling him where he could stick his standards. But instead just got into a yelling match about the fact that fixing it in the most expensive way possible was not a "Standard". I told him Midas had a really nice scam going on. He told me to take my truck and go - which i did. I did not wait and he was unwilling to write me up a work order detailing how much it would cost to add all those parts.
What would you do in this situation? I am a student, work a measly part time job that was probably not even going to get me through the summer. Now I have a truck that sounds good but is really loud? I am a mechanical design engineer, and can see that one way to solve this would possibly be to weld a 3/8" or so thick threaded steel washer in over the bossed hole in my exhaust and just thread a new sensor into that washer? I don't have $300+ to add a bunch of unneeded parts just to fix this issue.
Well I just got back from a really "informative" session with the local Midas manager.
Background: This previous weekend we took my Envoy to various graduation receptions. On the way to one, it felt like I blew a hole in my exhaust. Checked when we got there and there was a hole in the exhaust, right where one of my O2 sensors used to be. I had blown it out of the mounting hole. On Monday I scheduled a Midas visit.
Today: I took it to Midas today mid-morning. The wonderful people at Midas told me someone previous to me had stripped the oxygen sensor mounting threads and had welded the O2 Sensor in. I have driven my Envoy thousands of miles and not had a problem with it. The Midas manager started quoting me half a dozen parts to solve this issue including a new cat. WTF?? I told him that since I have driven my truck thousands of miles with the sensor welded in.. to just weld the sensor back in. The manager told me that welding it in would not be up to Midas's Standards of Service. I felt like telling him where he could stick his standards. But instead just got into a yelling match about the fact that fixing it in the most expensive way possible was not a "Standard". I told him Midas had a really nice scam going on. He told me to take my truck and go - which i did. I did not wait and he was unwilling to write me up a work order detailing how much it would cost to add all those parts.
What would you do in this situation? I am a student, work a measly part time job that was probably not even going to get me through the summer. Now I have a truck that sounds good but is really loud? I am a mechanical design engineer, and can see that one way to solve this would possibly be to weld a 3/8" or so thick threaded steel washer in over the bossed hole in my exhaust and just thread a new sensor into that washer? I don't have $300+ to add a bunch of unneeded parts just to fix this issue.