I did my "repair the non-working rear wiper" last fall. I wrecked the arm at the motor as the arm has an imbedded "bushing" (actually some form of knurl nut) in the plastic which is "pressure fitted" on to the shaft of the motor by the retaining nut.
I tried everything to get it to release from the shaft and eventually what happened is the "knurl nut bushing" stayed "welded" to the shaft of the motor ... ie. broke out of the arm. :-( I had to buy a new arm ($100). Even then, it took some heat to get the bushing off from the motor as the motor itself was still good. It took quite a bit of heat (potentially a mistake) to help me pop off the "bushing".... I tried all sort of stuff (pentrating oil, prying) but couldn't get it off without the heat. Having said all this, the heat actually help free up the motor shaft so that it even turned better... hopefully it will continue to work.
So, bottom line: I think if your wiper arm is stuck on the shaft, if it doesn't come off with some "pulling", you are likely "screwed" as the arm plastic will likely fail and disengage from the bushing basically ruining the arm.