Tried to take the truck in to get the tires balanced and rotated (why not while they have them off). Tell the girl taking my info that I needed the wheels torqued to 105 ft/lbs, no impact and need the wheel rotated while the lug nuts are tightened. She understood, the guy that was supposed to do my tires understood and all was nice. Keep in mind I have always used the local Walmart for tire mounting, balancing etc., went back because I have lifetime balancing. Well needless to say we went and walked around for about 45 minutes, and came back to the auto center. The older "veteran" guy was yelling and screaming, he comes in an says can you believe this shit, blah, blah, blah, this guy wants blah, blah, blah. The girl who takes down info said this is the owner and pointed at me.
He starts yelling saying that it is Walmart policy that they must use an impact wrench to remove the lug studs, and put them back on. I explain that I did not want him to as it is possible to destroy the adapter and break the stud loose (I told him I have no issue with the removing them with impact, but to not use it putting them back on). He says hes been doing this 6 years and has never broken a stud, etc, your an idiot blah, blah, blah. I told him that I am running adapters and they are not the factory steel stud on steel hub. I told him dont worry about it I will come back another day (my fiance said if they dont know how to do it then take it somewhere that does, this pissed him off).
I called later to speak to a manager (wanted to ask who to send the bill to since they cannot honor the lifetime balance). He sends me back to the supervisor who was at the register when the guy came in yelling. He spews the same stuff the other guy did, then changed the statement. He said we are very busy this time of night, and we do not have time to spend an hour and a half balancing tires on one truck. I asked him why it would take it an hour and a half, he said it takes a while to remove 24 lugnuts by hand
. I asked if I bought it back in the AM if they could do it and he said sure, which works for me as the guy who always does my stuff works in the morning and I will be back on the graveyard shift.