@mrrsm I had 2 issues. The battery problem was one of my own creation, when I bought a 15 gallon ATV mounted tank sprayer to use with the mower. The pump for it was 12V, so I clamped the leads onto a single battery in the tray. Since that one battery would charge at the same rate as the other 3, it never regained it's full capacity, and eventually went dead. As a result my overall runtime slowly tanked, to the point I could only cut half of my 1/3 acre property on a "full" charge, whereas before, I could cut the entire property 3 times on a single charge.
The intermittent stop/start issue had started before that, but increased in frequency over the last couple of summers. I put the front up on ramps, then jacked up the rear to sit on jack stands so I could troubleshoot. Took me a while to get a pin out of the harnesses, but once I did, I could sit stationary in the garage, with a fan keeping me cool, and run various tests on the motor controller input connections (accelerator pedal, brake pedal, F/R selector, power and ground) with my meter to see if there was some component that was failing, causing the motor controller to stop. Long story short, every input tested remained as expected when the problem occurred, leading me to confirm it was the controller itself at fault.
After you remove the rear cover on the battery tray, you can remove the left side cover where the motor controller is. There's 4 nuts on the outside of the frame, the bolts come through from the inside. All of the connectors are shrink wrapped with some really tough stuff. Be careful when cutting through them. The white connector for the hall effect sensor is the most difficult to open up. Do that one last, as it requires the most patience.
I ordered my replacement through the Ryobi site I gave you, and their domestic partner Gardner Inc filled the order, $377 with shipping, out of Columbus, OH, took 3 days via UPS ground.