Non GMT Warranty question

fletch09

Original poster
Member
Nov 20, 2011
1,982
looking for a little help w/ clarification.
My daughter bought a 07 Jeep Compass used last May. she purchased an extended warranty w/ it.
this last weekend her "electronic throttle control" light came on. had loss of power, could not go over 20 mph. shut engine off, restarted and it worked ok. but she was due to drive to her boyfriends house 30+ min away, so would let her take the chance of it happening again.
took it to "a" chrysler/jeep dealer(not the one purchased from) the extended warranty company, (not a chrysler/jeep backed) denied the throttle body.
in the warranty it states under electrical "....electronic fuel injection system (including all input/sensors and output/control units, except EGR valve, related to the fuel injection system) electric ignition module, distributor and coil, engine management control unit, knock sensor and oxygen sensor."
wouldn't the throttle body fall under the "output/ control unit?
what does "EGR" stand for? electronic gas regulator? which in that case, is another word for throttle body?
thank you in advance for your input on this matter
 

Wooluf1952

Member
Nov 20, 2011
2,663
Milwaukee, Wisconsin
EGR= Exhaust Gas Recirculation

It's part of the emissions system.
 

The_Roadie

Lifetime VIP Donor
Member
Nov 19, 2011
9,957
Portland, OR
EGR stands for "Exhaust Gas Recirculation" which is an emissions system covered by a different federal warranty.

Either the extended warranty company is chiseling her with legalese, or they managed to exclude a critical part of the fuel injection system - the AIR delivery system through the throttle body that's required to actually BURN the fuel.

Use the appeal path in the extended warranty contract. Get a lawyer. You can debate technical terms until you're blue in the face, but if you aren't discussing it with somebody empowered to reverse the decision already communicated to you, it's just wasted time. Google the name of the warranty company to see what their reputation is. (rather late now it's been bought, but it helps to know your enemy.)
 

fletch09

Original poster
Member
Nov 20, 2011
1,982
Wooluf1952 said:
EGR= Exhaust Gas Recirculation

It's part of the emissions system.

the roadie said:
EGR stands for "Exhaust Gas Recirculation" which is an emissions system covered by a different federal warranty.

Either the extended warranty company is chiseling her with legalese, or they managed to exclude a critical part of the fuel injection system - the AIR delivery system through the throttle body that's required to actually BURN the fuel.

Use the appeal path in the extended warranty contract. Get a lawyer. You can debate technical terms until you're blue in the face, but if you aren't discussing it with somebody empowered to reverse the decision already communicated to you, it's just wasted time. Google the name of the warranty company to see what their reputation is. (rather late now it's been bought, but it helps to know your enemy.)

thank you both for your quick response.
i do plan an appeal, since the parts w/ gasket was 295.10, and labor charged was 373.50 (3 hrs billable) although she told them @ 9:50am to go ahead and repair it, and i was in there @ 11:10 ( to pick up the throttle body to have in case of the appeal) and it was done , sitting in the lot

am i right to assume that since a the throttle body is electronic, it would fall under " output/ control unit"?
 

The_Roadie

Lifetime VIP Donor
Member
Nov 19, 2011
9,957
Portland, OR
It is definitely, in my professional engineering opinion an "output/control unit." But they may quibble over it being part of the "electronic fuel injection system". Aftermarket warranty companies are in business to deny claims, and they have very good lawyers. The ones who have bad lawyers and pay a lot of claims go bankrupt so often that you might conclude it's their chosen business model. If you were cynical like me. :wink:

Charging "book rate" for repairs and spending less time on them is yet another part of the dealership/mechanic racket. Pays them a bit for the thumb-twiddling time spent waiting for customers to authorize repairs after the vehicle's taken apart and tying up a bay. And sending the owner's three kids through dental school. :hissyfit:
 

navigator

Member
Dec 3, 2011
504
what was wrong with the throttle body?
I can see the sensors going bad but I can't see the TB going bad.
 

fletch09

Original poster
Member
Nov 20, 2011
1,982
the roadie said:
It is definitely, in my professional engineering opinion an "output/control unit." But they may quibble over it being part of the "electronic fuel injection system". Aftermarket warranty companies are in business to deny claims, and they have very good lawyers. The ones who have bad lawyers and pay a lot of claims go bankrupt so often that you might conclude it's their chosen business model. If you were cynical like me. :wink:

Charging "book rate" for repairs and spending less time on them is yet another part of the dealership/mechanic racket. Pays them a bit for the thumb-twiddling time spent waiting for customers to authorize repairs after the vehicle's taken apart and tying up a bay. And sending the owner's three kids through dental school. :hissyfit:

called the company this morning, (as you stated before,"legalese" )
i too, thought and argued it was a output/control unit with in the "electronic fuel injection system" hence it shold be covered.
Tom G's response "the throttle body is not part of the EFIS, so it is not covered."
i have yet to have time to research this, but will be looking into it further.

on a side note: it also needed lower control arms, those were covered.


navigator said:
what was wrong with the throttle body?
I can see the sensors going bad but I can't see the TB going bad.

not sure what codes it threw. the dealer said it had to be replaced.
i did go on the jeep forum, to try to see what has been done in the past w/ this problem.
thinking if it's a dirty throttle body, i could pull it and clean it.( i had just done the TB the weekend before)
but what i found on the jeep forum did not give me a clean cut answer. some said disconnect battery to reset, others said take it to dealer.
since my daughter was ready to leave for her boyfriends house,(30+ min away) and had to be at her job @ 6:15 mon morning, figured we would get it to the dealer and get a rental until it got figured out.
i did speak to the tech that worked on it. he said he has seen a few throttle bodys go bad.
i do have the old TB, just don't know if there is any way to test it.
 

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